Frequently Asked Questions
Everything you need to know about your Lavish Alice experience.
How long does shipping take?
Standard delivery typically takes 3-5 business days, while express shipping options are available for next-day arrival if ordered before 2 PM GMT.
What is your return policy?
We offer a 14-day return window from the date you receive your order. Items must be unworn, unwashed, and have all original tags attached.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it against our chart, as our signature tailored fit runs true to size.
Do you offer international shipping?
Yes, we ship to over 150 countries worldwide. Shipping costs and delivery timeframes will be calculated at checkout based on your location.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and buy-now-pay-later options including Klarna and Clearpay.
Can I amend or cancel my order?
To ensure fast delivery, we process orders quickly. You can cancel or change your order within 30 minutes of placement by contacting our customer service team.