Returns & Exchanges
At Lavish Alice, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for all full-priced items in their original, unworn condition. Please ensure all tags remain attached and the garment is free from makeup or fragrance marks to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the garments in their original packaging, ensuring all designer tags and labels are securely attached.
Label and Post
Generate your prepaid shipping label through the portal, attach it to your parcel, and drop it off at your nearest authorized collection point.
Receive Your Refund
Once our quality control team inspects and approves your return, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing